Terms and Conditions
By confirming the job, you agree to these Terms and Conditions
1.1 The quotation received is fixed and valid for fifteen (15) days. After this day, Blue Dog may adjust and, therefore, increase the quoted price. Blue Dog may extend the validation period of the quote in written notice and mutual agreement with the client.
1.2 A confirmation notice will need to be received before work can commence. This will be accepted only in written form including (but not limited to) email.
2.1 Blue Dog Enterprise Electrical reserves the right to withdraw or adjust a quoted price only on the grounds that information affecting the amount of labour and/or equipment needed is withheld or discovered after the price has been quoted.
2.2 If said information is discovered after a tradesman as arrived at the location of the job to be completed, the call out fee will still be charged to the client regardless of the acceptance of the new quote.
2.3 If the new quote is accepted verbally, the Blue Dog Enterprise Electrical tradesman will obtain written confirmation of acceptance through a signature on a prepared template quote filled out with the new price before work goes ahead.
3.1 If said new information causes a job to run over the originally expected time and affects the next booked client of that day, Blue Dog Enterprise Electrical reserves the right to reschedule the job date and/or time within the next five (5) business days where possible.
4.1 Invoices are sent upon completion of the job. Payment is to be received* within five (5) days of the job completion. The invoice will specify this date.
4.2 If the job runs for longer than expected by no fault of the client, the client has the right to confirm (in writing e.g. via email) a change of end date for this five (5) day period when payment can be received.
5.1 Payment is to be made via Electronic Funds Transfer into the account stated on the invoice or via Stripe by clicking the Pay Now button on your electronic Invoice. Special circumstances may allow for Cash payments to be made to our office, however, this must be organised and in mutual agreeance of both parties at least two (2) days before job commencement.
5.2 A receipt of payment will be emailed to client once payment is received. *
5.2 Late payments will incur an interest of 5% each week (7 days) until payment is received. *
5.3 Payments that are 30 days overdue will immediately be passed on to a debt collection agency. The client will also be responsible for any costs incurred by Blue Dog Enterprise Electrical in order to involve the debt collection agency.
6.1 Blue Dog Enterprise Electrical must receive* a 10% deposit from client at least four (4) days before due commencement for jobs quoted for $3000 or more and confirmed by the client.
6.2 This deposit is non-refundable if a job is cancelled by the client within 48 hours of the job's confirmed start date.
6.3 Unless agreed otherwise by both parties in written form, any jobs quoted for $3000 or more and confirmed by the client that are cancelled by the client within 48 hours days of the job’s due commencement, Blue Dog Enterprise Electrical reserves the right to charge the 10% deposit of the original quoted price, due five (5) days after the proposed completion date.
6.4 Any costs incurred for specialised equipment bought for a job that has been cancelled will be at the full expense of the client. Blue Dog Enterprise Electrical will notify the client of such equipment before the booking and purchase(s) are made.
7.1 The materials and equipment used for work carried out by Blue Dog Enterprise Electrical become the sole responsibility of the client once they are left on site.
7.2 No materials or equipment shall be left on client’s premises without prior notification.
8.1 Blue Dog Enterprise Electrical takes on no legal obligation or guarantee for goods and material items supplied by the client. The goods will be tested where possible and deemed fit for purpose at the time of installation.
8.2 Blue Dog Enterprise Electrical warranty only extends as far as the manufacturer’s guarantee on the goods provided.
8.3 Any costs incurred for the request of rectification of faulty materials supplied by the client will be at the client’s expense (including any associated travel allowances).
9.1 The client acknowledges they have made their own judgement as to Blue Dog Enterprise Electrical being fit for the purpose of their required work in terms of quality, condition, value and sustainability.
* Payment received means the full amount is in Blue Dog’s account. Please allow for 1 – 2 business days and take into consideration weekends and public holidays when transferring money. If payment is made on a weekend or public holiday, please email remittance as soon as possible.